Continued coverage of COVID-19

What to do

Before immediately heading to the hospital, people who are exhibiting symptoms of COVID-19, the new coronavirus, have several resources, including:

  • The Colorado Department of Public Health and Environment is providing a phone line to answer questions from the public about COVID-19. Call CO-Help at 303-389-1687 or 877-462-2911 or email for answers in English and Spanish, Mandarin and more.
  • UCHealth Yampa Valley Medical Center offers Ask-A-Nurse, a 24/7 call line staffed by registered nurses who can assess symptoms and provide advice on seeking care. In Routt County, Ask-A-Nurse can be reached by calling 970-871-7878.
  • Virtual Visits can be done from the comfort of your home and only require a computer or tablet with a working webcam, speakers and microphone, or a smartphone.
  • If patients are experiencing severe symptoms or having difficulty breathing, they should visit the hospital’s emergency department.

How to protect yourself

  • Avoid contact with people who are sick and stay home if you are sick
  • Avoid touching your eyes, nose and mouth
  • Cover coughs and sneezes with your inner elbow shirt sleeve or a tissue, and then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces such as desks, doorknobs, handrails, etc.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing
  • Get your flu shot, and stay up-to-date on other routine childhood and adult immunizations

WATCH: Staff at UCHealth Yampa Valley Medical Center in Steamboat Springs demonstrate the procedure for when a suspected infected patient comes to the emergency department.

Resources for reliable information