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Local crisis support, food, housing, transportation and utility resources for those impacted by COVID-19

Crisis Support Services

State Crisis Line-Colorado Crisis Services
844-493-8255/text TALK to 38255

UCHealth Yampa Valley Medical Center – UCHealth Emergency Care
970-870-1163
1024 Central Park Dr. in Steamboat Springs
Provides 24/7 emergency medical services. Level III trauma center.

Northwest Colorado Health
970-879-1632
Taking appointments for medical and behavioral health services to everyone in need regardless of their ability to pay at both Community Health Center locations in Craig and Steamboat Springs. Until further notice, dental clinics will only be providing urgent and emergent care. If you are a patient experiencing dental pain or swelling or fractured tooth or oral infection, contact the dental clinic at 970-824-8000. Our Eligibility Team can assist with Health First Colorado (Medicaid), CHP+ and Connect for Health Colorado enrollment. To speak with a Health Coverage Guide, call 970-871-7330 in Steamboat Springs and 970-871-7324 in Craig. We are continuing to provide Prevention Services, Home Health and Hospice Services in the community.



Advocates of Routt County
24/7 Hotline: 970-879-8888; Office: 970-879-2034
Advocates is asking clients to do virtual meetings but we can meet in person if necessary. There are some limited, designated financial resources to help with housing and financial assistance for victims.

Routt County Department of Human Services
970-870-5253
Providing all services online or over the phone. All federal benefits are required to continue. Food assistance, medical, CCAP, all adult programs, child welfare and adult protection will continue. The lobby will be open for drop-off but no face-to-face interactions. People can use the kiosk in the lobby to apply, pick up an application or use the internal phone to call a worker and/or get an interview.



Mind Springs Health
Client Crisis Line: 877-866-8192
Currently still seeing clients in the office. Clients are asked the COVID 19 screening questions by phone before they come in and again when they arrive. Clients that answer yes to any question are asked to return home and call for an alternative appointment.

Integrated Community
970-871-4599; Resource and referral/immigration: 970-819-0190 or resource@ciiccolorado.org; Interpretation: 970-620-1513 or translate@ciiccolorado.org; Education Programs: 970-819-3720 or educate@ciiccolorado.org; Early Childhood: 970-819-1898 or ece@ciiccolorado.org.
Integrated Community has closed its office but is handling client services by phone and video as needed. Integrated Community can assist with translation of documents for all agencies and can also provide over the phone interpretation upon request.

Selah Steamboat
970-871-1307 or text 970-819-3603
The office is closed, but available for appointments when needed. Clients can call or text to schedule an appt or take advantage of any of their services and to pick up needed baby items. If you are not a client but need baby items, they are happy to give them to you, just call.

Colorado Workforce Center
For Employees Contact Amy Morris: 970-879-3075 or amy.morris@state.co.us; For Employers Contact Christina Oxley: 970-620-1690 or christina.oxley@state.co.us
Office is closed, but services provided via phone and email. Employee assistance in filing for unemployment or finding a temporary job. Employer support on layoffs and employee supports as well as financial assistance resources as they become available.

Colorado Health Emergency Leave with Pay
Workers in certain industries are eligible for up to four days of paid sick leave when experiencing flu-like symptoms and awaiting test results for COVID-19.

Unemployment Insurance Benefits
If a member works for a ski resort or other employer that closed or reduced hours to help stop the spread of COVID-19, the member can file or reopen an unemployment claim.

Housing Resources

Yampa Valley Housing Authority
970-870-0167

Section 8 Rental Assistance
970-725-3347
The Section 8 Housing Choice Voucher Program is federally funded by the U.S. Department of Housing and Urban Development (HUD). It provides a subsidy for qualified families to obtain existing rental housing at a rent they can afford. For more information, go to the HUD Website about the Section 8 Housing Choice Voucher Program.

Lift Up of Routt County
970-870-8804
LiftUp has closed its thrift store and donation center, call for more information.

USDA – Single Family Housing Repair Loans & Grants in Colorado
970-399-8199 or victoria.martinez@usda.gov

Evictions
• Some municipalities are suspending evictions during the outbreak and redeploying sheriff’s deputies to address other needs. You may need to reach out to the sheriff.
• The Department of Housing and Urban Development (HUD) will be suspending foreclosures and evictions for mortgages insured by the Federal Housing Administration until the end of April. (Presidential press conference, March 18, 2020).
• The Federal Housing Finance Agency (FHFA) also ordered Fannie Mae and Freddie Mac to suspend foreclosures and evictions for any single-family mortgages they back for at least 60 days.

Food Resources

LiftUp of Routt County
970-870-8804
• Steamboat food bank: 970-870-8804; 2095 Curve Court
1 to 5 p.m. Monday, Tuesday, Thursday, Friday; 10 a.m. to 5 p.m. Wednesday
Call ahead with arrival time and number of people in your family. Left-side drive thru window is for food box pick up; right-side window is for case management services.
• Oak Creek food bank: 970-736-1047; 227 Dodge Ave.
9:30 to 11:30 a.m. Tuesday; 1 to 3 p.m. Wednesday; 4:30 to 6 p.m.
Delivery at the door only or to homebound elderly/disabled clients. Rocket Packs available to children and can be picked up at the schools by coordinating with Rita Rhodes or Megan Wykhuis.
• Hayden food bank: 970-276-4214; 151 W. Jefferson Ave.
10 a.m. to 6 p.m. Wednesday
Delivery at the door only.

Northwest Colorado Health – WIC
970-871-7653 or sign up at coloradowicsignup.com
WIC is a free nutrition program for women, children and families. Services include nutrition counseling, breastfeeding support and supplemental healthy foods. Women who participate in the sessions receive eWIC cards to buy wholesome foods. New clients are being accepted and appointments are being scheduled. At this time, all WIC appointments are being done over the phone.

Routt County Department of Human Services
970-870-5253
Providing all services online or over the phone. All federal benefits are required to continue. Food assistance, medical, CCAP, all adult programs, child welfare and adult protection will continue. The lobby will be open for drop-off but no face-to-face interactions. People can use the kiosk in the lobby to apply, pick up an application or use the internal phone to call a worker and/or get an interview.

Routt County Council on Aging
970-879-0633
• Meals on Wheels: Provides freshly prepared, warm, nutritional meals to our Meals on Wheels patrons four days per week in Steamboat, two days per week in Hayden and three days per week in South Routt. Participants of the age 60 and older are able to use the service free of charge with a suggested donation of $3 per meal. Packaged meals (hot or cold) available for pick up or for delivery (at noon) in all of their service areas.
• All social gatherings and field trips are canceled. 
• The transportation services are open. Call 970-879-0633 for a meal or transportation reservation.
• Senior Eat and Greet Lunches on hold until further notice.

Hayden Congregational Food Bank
970-276-3510
Distributes free food to individuals and families in Hayden who do not have enough food supplies to last until their next paycheck or until SNAP benefits are re-issued. Call to begin the screening process; walk-ins are not accepted.

Transportation Resources

Steamboat Springs Transit – Public Transportation Services
970-879-3717
Provides fixed route transit throughout the City of Steamboat Springs, curb to curb para-transit service, year-round bus service provided daily around town, and between downtown and the mountain. 

LiftUp of Routt County
970-870-8804
Provides gas vouchers for qualifying individuals and families needing to relocate out of Routt County. LiftUp has closed its thrift store and donation center, call for more information.

Routt County Veterans Affairs
970-870-5469
Provides transportation for veterans to medical appointments in Grand Junction and Denver.

Routt County Council on Aging – Senior Ride Program
970-879-0633
Provides transportation for senior citizens of Routt County to and from meal sites, medical appointments, shopping, banking and the post office. 

PeopleCare West
970-874-0136
Transportation to medical appointments, grocery shopping and errands, available to all private pay customers.

Utility Resources

Routt County Department of Human Services LEAP
866-432-8435
Helps qualifying low-income households cover part of their winter home heating costs from Nov. 1 to April 30. 

LiftUp of Routt County
970-870-8804
Assistance for individuals and families with utilities (gas, electric, water, propane and sewer). LiftUp has closed its thrift store and donation center, call for more information.

Yampa Valley Sustainability Council
970-871-9299 ext. 104
• Provides home energy assessments and safety checks for all homes. Provides weatherization, air sealing, insulation and energy efficiency assistance for homeowners who apply and earn 80% or less of area median income.
• Healthy Home Check Up: quick fixes (such as carbon monoxide detectors or safety grab bars) for home of people who earn 80% or less of the median income.

Northwest Colorado Council of Government’s Energy Program
800-332-3669
Provides residential weatherization services to income qualified applicants which are proven to decrease utility bills monthly by 10 to 30%, sometimes more. Weatherization services include safety testing and repair or replacement, refrigerator replacement, insulation, air sealing, storm windows and doors.

Utility Shut Off
• Members who cannot pay their utility bills should contact their utility service provider to find out what accommodations are being made to assist customers during the outbreak and to notify them that they cannot pay their bill due to COVID-19.
• A number of Colorado utilities, including Xcel Energy have announced that utilities will not be shut off due to COVID-19.
Century Link and Comcast have announced a 60-day freeze on service disconnections, the waiving of late fees and an increase in the number of wi-fi hotspots available to customers. Data use limits for consumer customers are also being suspended.


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