Yampa Street utility work will cause widespread Comcast outages in Steamboat Springs | SteamboatToday.com
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Yampa Street utility work will cause widespread Comcast outages in Steamboat Springs

Scott Franz
The Comcast outages will occur Nov. 29 and Nov. 30 in the early morning hours.
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Editor’s note: This story has been updated with new information from Comcast about the outages. A spokeswoman said Friday the outages would be limited to Routt County.

Late night Netflix and TV watchers in Steamboat Springs and some parts of Routt County will need to find another form of entertainment on two occasions later this month if Comcast is their provider.

According to Steamboat city officials, all Comcast TV and internet services will go down for many local customers for an estimated five hours starting at 11:59 p.m. on Tuesday, Nov. 29.

The outages are needed to allow construction crews on Yampa Street to switch over a fiber optic cable.

A second five-hour Comcast outage is scheduled to take place Wednesday, Nov. 30 starting just before midnight.

The cable cutover is part of the city’s efforts to underground utilities on the downtown street.

According to a map provided by Comcast, the outage will affect almost all Steamboat customers who live east of 13th Street. Residents and businesses on the west end of town should be spared from the outage.

In Routt County, the outage will extend north into Strawberry Park and south into residences off of Priest Creek Road.

City Manager Gary Suiter said earlier this week the outage was going to take out Comcast services in all of Rifle and a small portion of Denver.

But a Comcast spokeswoman on Friday said crews had told her the outages would not affect Comcast service outside of Routt County.

A Comcast spokeswoman was working Thursday to get more information for the Steamboat Today on the service outage and why it will affect so many customers.

Steamboat City Council members seemed surprised the work on Yampa could have such far-reaching impacts.

“So undergrounding on Yampa affects Rifle, Colorado and Denver? Oh I feel powerful,” Councilman Scott Ford said Tuesday night.

City Manager Gary Suiter said he did not know the logic behind how the cable cutover in Steamboat would also temporarily take down services as far away as the Front Range.

But past outages in Steamboat have proven that when a piece of fiber is cut in one part of the state, it can take out service for thousands of customers in another part of the state.

In 2014, about 13,000 of Steamboat’s Comcast customers were without service for several hours after a fiber line burned in a barn fire in Bailey, a town that is more than three hours away on the Front Range.

Suiter said more information about the outages would be available from Comcast and the city as the outage dates approach.

Matt Heydon, systems operations manager for Routt County, said he was going to take steps to ensure county offices had redundancies in place in case they were affected by the outage.

Heydon was also attempting to get more information about the outage on Thursday, as the county does utilize Comcast for some of its internet services.

View a map of the planned outage area below:

To reach Scott Franz, call 970-871-4210, email scottfranz@SteamboatToday.com or follow him on Twitter @ScottFranz10


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