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Hot water restored at Steamboat’s largest hotel

After several days without hot water, boilers were repaired Tuesday at The Steamboat Grand.
file photo

— The largest hotel in Steamboat Springs had a grand problem over the weekend.

After several days, guests at The Steamboat Grand were able to take hot showers again Tuesday.

The 328-room Steamboat Grand is partially owned and operated by Steamboat Ski and Resort Corp. Company spokeswoman Loryn Kasten said the two boilers that produce hot water for the hotel went out Friday night.

The hotel had to wait for a part to fully repair the boilers.

“We thought we could have it the next day, but we ended up receiving it yesterday (Tuesday),” Kasten said.

According to the weekly lodging barometer from the Steamboat Springs Chamber Resort Association, hotels in the mountain area were 96 percent occupied Saturday. It was a busy weekend with 5,000 people attending the WinterWonderGrass music festival.

“Found a note under our door stating that the hot water system is not working!,” hotel guest Byron Swezy wrote on his Facebook page. “It’s now the next a.m. and it’s still not operable.”

Maintenance workers at the hotel were able to come up with a temporary repair to raise the hot water temperature to 83 degrees.

That is not ideal for a hot shower after a long day on the slopes. By comparison, the outdoor lap pool at Old Town Hot Springs is kept at about 83 degrees.

The pools and hot tubs at the hotel were also cold because of the boiler issue.

“We were disappointed that we couldn’t offer that to our guests,” Kasten said.

Staff at The Steamboat Grand reached out to the Sheraton Steamboat Resort across the street during the hot water crisis. Kasten said guests were allowed to use the Sheraton’s pools, showers and gym.

“A shout out to the Sheraton,” Kasten said. “They were really supportive.”

Kasten said guests were compensated because of the water issue.

To reach Matt Stensland, call 970-871-4247, email mstensland@SteamboatToday.com or follow him on Twitter @SBTStensland


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