Northwest Colorado Health’s Hospice program earns Caregiver Satisfaction Award for second year in a row
Northwest Colorado Health has been recognized by Strategic Healthcare Programs as a “Premier Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2022 calendar year.
“Our Hospice team at Northwest Colorado Health is so honored to be in the top five percent in Hospice survey satisfaction,” said Sally Habermehl, director of Home Services. “The nurses, social workers, chaplains, physical therapists, aides and volunteers all work hard to provide quality care at the end of life for our patients and their families. This survey really recognizes our dedication to Hospice in Northwest Colorado!”
Northwest Colorado Health has provided comfort-oriented end-of-life Hospice services in the Yampa Valley for nearly 30 years. As a nonprofit Hospice provider, Northwest Colorado Health provides care to all residents who need it, regardless of their ability to pay or insurance status.
The annual SHPBest award program was created to acknowledge Hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice. The 2022 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,000 Hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.
Northwest Colorado Health’s Hospice program believes that everyone with a terminal illness has the right to live with dignity and comfort. Everyday comfort-oriented care is provided for Hospice patients and their caregivers throughout Moffat and Routt counties. These individuals deserve the opportunity for the best quality of life, spiritual support, limited pain and suffering, and optimal time with family and friends. Their loved ones deserve longer term support after they have passed. Northwest Colorado Health also provides free grief counseling for one year following a loved one’s death, as well as bereavement support groups open to anyone in the community.
In addition to Hospice, Northwest Colorado Health’s Home Services program also offers:
- Home Health: skilled, compassionate and personalized care in the comfort and security of familiar surroundings to help patients of all ages recover from illness or injury.
- Colorado Medicaid Home and Community Based Services: an alternative to facility-based care for specific populations, including low-income older adults, allowing them to remain in their homes and be cared for more effectively and cost-efficiently.
- Personal Care Providers and Homemakers: in-home assistance with non-medical needs such as bathing, transportation to doctor’s appointments, light housekeeping, grocery shopping, meal prep and more.
To learn more about Northwest Colorado Health’s Home Services program, visit NorthwestColoradoHealth.org or call 970-871-7629.
Read more about the SHPBest awards program, including methodology and award recipient lists, at SHPData.com/hospice/shpbest-cahps-hospice/.
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